Your information and choices.
You can browse benefits without an account. Share only what you are comfortable sharing.
Accounts and saved programs
Clerk handles sign-in and account sessions. Program IDs, tracker progress, notes and your chosen reminder dates are stored in private account metadata, accessed by this app’s authenticated server. They are not public lists. Do not put identity numbers, financial account information or medical details in notes.
Your support profile
During setup, answers stay on the page until you review them and choose Save profile and continue. The reviewed profile is then saved in this browser so Find support can reuse it without repeating the questions. Signed-in profiles are stored separately for each account on this device; guest profiles remain separate. This is browser storage, not cloud profile syncing. It is not encrypted and may be visible to someone with access to the device. You can edit or clear it in My profile.
AI explanations and drafts
Saving your reviewed support profile allows Find support and AI search to use those facts with relevant program information through OpenRouter and a model provider. The application helper separately asks you to review its context before sharing. Redaction can miss details. Review your text and leave out anything you do not want shared. AI can be unavailable or mistaken; verify details with the provider.
Comparisons and reminders
A comparison URL contains only public program IDs. It does not include your notes or profile. Reminder dates in the tracker are dates you choose; they are not verified agency deadlines. The app does not send reminder emails.
Clearing information
Remove a program from My tracker to delete that tracker entry. Use Clear profile and start fresh in My profile to delete the browser profile for the current account or guest session. Other accounts’ browser profiles are kept separate. Account controls are provided by Clerk.
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